The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website.

General

The use of our website is generally possible without providing personal data. Insofar as personal data (for example name, address or e-mail addresses) is collected on our pages, this is always done, as far as possible, on a voluntary basis. This data will not be passed on to third parties without your express consent. We point out that data transmission over the Internet (eg communication by e-mail) security gaps. A complete protection of data against access by third parties is not possible.

Contact form

If you send us inquiries via the contact form, the information you provide in the inquiry form, including the contact data you enter there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. However, your accommodation request can only be used by you and sent to us electronically if you expressly agree to this privacy and data use statement by clicking on it. We will not pass on this data without your consent. In this respect, please note our data protection declaration.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They allow us to recognize your browser on your next visit. If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. When deactivating cookies, the functionality of our website may be limited.

Web analysis

Our website uses functions of the web analytics services Google Analytics and Matomo. The provider of Google Analytics is Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Matomo runs on the servers of Cookis GmbH, 6460 Imst, Franz Xaver Rennstraße 4 (Bakehouse customers). Cookies are used for this purpose, which enables an analysis of the use of the website by your users. The information thus generated is transferred to the server of the respective provider and stored there.

You can prevent this by setting your browser so that no cookies are stored. Your IP address is recorded, but immediately pseudonymized by deleting the last eight bits clwz. Thus, only a rough localization is possible. 

Data processing is carried out on the basis of the legal provisions of § 96 para. 3 TKG and Art. 6 para. 1 lit. a (consent) and/or f (legitimate interest) of the GDPR. Our concern in terms of the DSGVO (legitimate interest) is the improvement of our offer and our web presence. Since the privacy of our users is important to us, the user data is pseudonymized.

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

YouTube - Privacy policy for use

Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

For more information on the handling of user data, please refer to YouTube's privacy policy at https://www.google.de/intl/de/policies/privacy

ISSUU - Privacy policy for use

Functions of the ISSUU service are integrated on our pages. These functions are offered by Issuu, Inc, 131 Lytton Ave, Palo Alto, CA 94301, USA. The Issuu service allows you to connect, collaborate, share and mix documents with other users of the Issuu service community on the Internet. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by ISSUU. For more information, please see the privacy policy of ISSUU Inc. at https://issuu.com/legal/privacy.

Casablanca Hotel Software

Further processing of personal data, Further processing of personal data is permitted when a business case (offer, reservation) is the person's consent has been obtained, or the processing is required by law (e.g., accounting, registration). Specifically, the hotel software will be adapted for correspondence and registration slips, as well as a solution for recording, filing and archiving the data subjects' declarations of consent.

Data security & logging

In the course of the DSGVO, all databases on the servers are encrypted and no general users are created in Casablanca anymore, so that all accesses to personal data are traceable and assignable to respective users. In general, all accesses to the guest index and selections in Casablanca are automatically logged. All passwords are encrypted and comply with data protection guidelines.

Credit card data

are stored in a PCI-compliant manner (service provider: Datatrans.ch). New form for newsletter management system All customers using the Casablanca newsletter management system must include a new form (Double Opt In/Out), as this application must also be logged as part of the GDPR. Further information in this regard will follow for all customers who have the Casablanca Newsletter Management System in use.

Cognitive/Seekda

DSGVO notice is executed directly in the booking section and does not need to be specified separately!

Analysis services Feratel

The data is used by feratel media technologies AG, Maria-Theresien-Straße 8, 6020 Innsbruck, FN 72841w Landesgericht Innsbruck. 

Analysis services Matomo Feratel feratel media technologies AG uses Matomo, which is a so-called web analysis service. Matomo uses so-called "cookies", which are text files that are stored on your computer and which enable an analysis of the use of the website/player on our part. For this purpose, the data collected by The usage information generated by the cookie (including your abbreviated IP address) is transmitted to the server of feratel media technologies AG and stored for usage analysis purposes, which serves website/player optimization on our part. Your IP address is immediately anonymized during this process, so that you as a user remain anonymous to us. The information generated by the cookie about your use of this/this website/player will not be passed on to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website/player. If you do not agree to the storage and analysis of this data from your visit, then you can object to the storage and use at any time by clicking on the mouse below. In this case, a so-called opt-out cookie will be placed in your browser, which means that Matomo will not collect any session data.

Analysis services ÖWA tracking pixel Feratel

Our website/player uses the "Scalable Central Measurement Method" (SZM) of the Austrian Web Analysis (ÖWA) to determine statistical parameters for the use of our offers. In the process, anonymous measurement values are collected. The SZM range measurement alternatively uses either a cookie with the identifier "oewabox.at" or a signature, which is created from various automatically transmitted information from your computer, to recognize computer systems. IP addresses are not stored in the procedure and are only processed in anonymized form. The reach measurement was developed with due regard for data protection. The aim of range measurement is to statistically determine the intensity of use and the number of users of a website/player. At no time are individual users identified. No advertising is delivered via the system either. The usage statistics collected by Austrian Web Analytics are published monthly and can be viewed at www.oewa.at. If you would like to opt out of these analysis services, click the following link to place the ÖWA deactivation cookie in your browser. https://optout-at.iocnt.net

Attention: If you delete your cookies, this will also delete the opt-out cookie and you may have to reactivate it.

Bakehouse Newsletter

You have the possibility to subscribe to our newsletter via our website. For this we need your email address and your declaration that you agree to receive the newsletter. In order to provide you with targeted information, we also collect and process voluntarily provided information such as browser language and name. As soon as you have registered for the newsletter, we will send you a confirmation mail with a link to confirm your registration.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: info@hoteledelweiss.com. We will then immediately delete your data in connection with the newsletter dispatch.

Your rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, Revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

Our contact details

You can reach us at the following contact details:
Hotel Edelweiss
Family Klemens & Bettina Praxmarer
Feichten 170 - 6524 Kaunertal, Tyrol
Mail: info@hoteledelweiss.com